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If you have further questions do not hesitate to contact us.

INFORMATION


• To make a reservation, we must have full details of your flight number, flight arrival time and date in Sofia, Bulgaria, departure airport and airline.
• Reservations must be made at least 24 hours in advance of your arrival to guarantee a confirmation of your booking. Please make your booking as early as possible to avoid disappointment.
• If your arrival time is less than 24 hours please call our hotline number: +359 887 708 623
• All bookings will be confirmed to you by email. If you do not receive our confirmation message due within 48 hours please contact us to receive confirmation.
• At the airport our staff member will wait for you at the arrival gate with a board bearing your name. Please look for your name board.
• Baby/Child seats are available free of charge upon request. Please mention this within the reservation form to guarantee availability.
• If you are carrying ski equipment and extra luggage you should consider hiring a larger vehicle to ensure your comfort and safety.
• Please confirm your departure pickup time when the driver drops you in the resort. We recommend that you arrive at the airport at least 2 hours before your scheduled flight time.